Unresolved Reaction scores went down

HuskerGarrett' Alıntı:

Sorry again about having to type in English. You all have been more helpful than any American support board haha.

Suddenly, everyone’s reaction score went down. For example mine seems to have lost 10k or so. Does anyone know why this would happen? I’m not sure if it’s related but this is how blank as well. I tried rebuilding cache but it did not work.

Ekli dosyayı görüntüle 26108

Genişletmek için tıkla ...

If topics, posts and replies have been deleted, points may have been deleted.

I agree, deleting data may have affected this.
Or a change you made, etc. A transaction must have affected this. Otherwise, unfortunately, there is no possibility of data cleaning of the running system.

Maybe if you have a backup from a date before the date you suspect, you can go back and check it.

I don't believe anything was deleted or changed, it's very odd. I'll definitely look into previous backups though.

You can ensure by checking the tables in the database.

You can check the number of reactions in the reaction_score field of the xf_user table.

Additionally, with the following query, you can access the total number of queries according to the user's ID number on phpMyAdmin. This process allows you to verify whether the data in the database is correct. If there's no issue with the database, it helps you focus on the software side of the problem.